Gaming at filbet is meant to be enjoyable, not stressful. This page outlines our commitment to safe play and the tools available to every player in the Philippines.
filbet believes that gaming should always be a source of entertainment, nevera financial burden or a cause of distress. We are committed to providing every player in the Philippines with the tools, information, and support they need to stay in control of their gaming activity. Responsible gaming is not just a policy at filbet — it is a core part of how we operate and how we treat every member of our community. We follow all applicable guidelines set by Philippine gaming authorities and continuously review our practices to ensure they meet the highest standards of player protection. If at any point gaming stops feeling fun, we encourage you to use the resources on this page or reach out to our support team immediately.
You can set daily, weekly, or monthly deposit limits on your filbet account at any time. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This tool helps you stay within a budget that is comfortable for you and prevents impulsive overspending. Managing your deposits is one of the most effective ways to keep gaming enjoyable over the long term. Visit your account settings or contact support to configure your preferred limits in Philippine pesos (PHP).
Losing track of time is easy when you are engaged in live casino games or bingo on the filbet platform. Our session time reminder feature sends you a notification after a set period of play, prompting you to take a break and reassess. You can configure reminder intervals in your account preferences to suit your personal routine. Regular breaks help maintain perspective and ensure that gaming remains a leisure activity rather than a compulsion. We strongly encourage all Filipino players to use this feature as part of a healthy gaming habit.
If you feel that you need a longer break from gaming, filbet offers a self-exclusion option that temporarily or permanently restricts access to your account. Self-exclusion can be requested for periods ranging from one week to an indefinite duration, depending on your needs. During the exclusion period, you will not be able to log in, deposit, or participate in any games on the platform. This is a serious tool designed for players who recognise that they need structured support to step back. To request self-exclusion, contact our support team directly and your request will be processed promptly.
Reality check notifications give you a clear picture of how long you have been playing and how much you have spent during a session. These pop-up reminders appear at intervals you choose and display your net session activity in Philippine pesos. Seeing your actual figures in real time can be a powerful motivator to pause and reflect before continuing. This feature is available to all registered players and can be activated or adjusted from your account dashboard at any time. Staying informed about your own activity is the foundation of responsible gaming.
A cooling-off period is a short-term break option for players who want to pause without committing to a full self-exclusion. You can request a cooling-off period of 24 hours, 48 hours, or up to 30 days through your account settings. During this time, your account remains registered but all gaming and deposit functions are suspended. This option is ideal if you feel you are playing more than intended and want a structured pause to regain perspective. Cooling-off requests are processed immediately and cannot be reversed until the chosen period has elapsed.
filbet strictly enforces the minimum age requirement of 21 years for all players in the Philippines, in line with applicable Philippine gaming regulations. Every new account undergoes an identity and age verification process before full access to the platform is granted. We use government-issued identification documents to confirm that all players meet the legal age threshold. Underage gaming is a serious concern, and we take every reasonable step to prevent it on our platform. If you suspect that a minor is attempting to access filbet, please contact our support team immediately so we can investigate.
Awareness is the first step. Here are some signs that gaming may be becoming a problem, and what you can do about it.
If you have concerns about your gaming habits or want to learn more about the tools available to you, our FAQ page covers the most common questions from Filipino players. You can also review our Terms and Conditions or Privacy Policy for the full framework governing your account. Our support team is available to assist you at any time — your wellbeing always comes first at filbet.